FAQ 常見問題

About inquiry
How can I apply for a tour?
Please contact us by using the contact form from this website.
Which language can we use?
Either English or Japanese.
Can we inquire over the phone?
No. Please contact us using the contact form first.
How long does it take for you to reply?
Usually 2 to 3 business days.
When should we pay?
We ask you to make 20% deposit on application. Then you can pay the balance till before the shooting day.
How can we pay?
Bank transfer for deposit, you can also pay the balance in cash at the studio.
About the plan
What is included in the price?
Our packages include dress (Western Style: wedding dress & Tuxedo or Japanese style: kimono for bride and groom), hair set, makeup, photo data (DVD JPEG format), album, accessories, bouquet, corsage, shoes and transportation from our studios to shooting locations.
When can I choose the dress?
When you come to studio on the day of shooting or you can come the day before shooting to choose your dress.
Can we change the location or plan after application?
No.
How much is the cancellation fee?
20-7 days before the day of shooting: 30% of total fee
6-2 days before the day of shooting: 50% of total fee
A day before and on day of shooting: 100% of total fee
Can we change the shooting day if whether conditions are not favorable?
Unfortunately no.
If it’s not good weather, we will change the location spot to indoors.
*But for some of the location plans, we recommend you have another day reserved in case of bad weather.
We will ask you a day before shooting day whether you will carry on shooting or put off shooting to the other day.
It depends on location plan, please ask for more information.
About the shooting day
Where can we get prepared?
At our studio.
What time should we be at the studio?
On the day of shooting, please arrive 1.5hr before the shooting start time.
How many photographers will come with us?
One.
Will a stylist come with us?
Yes
Can we bring our own camera or video camera?
Yes
When can we receive our photo data?
The final edited data is available in 3 weeks and an album takes approximately 2 month.

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